Shop Policies

These terms are subject to change at any time, please check back before each order. By placing your order, you agree to Arn Krebs Mokume shop policies.
ETHICS
"As artists, we feel a social responsibility to each other and to the planet. It is important to us to make the smallest footprint possible in our work and in all aspects of our business. To this end, we use recycled metals, conflict-free diamonds, and responsibly sourced stones on principle. In addition, we often will recycle diamonds, gems and gold from family pieces to work into our one-of-a-kind jewelry and sculpture.”
- Arn Krebs & Susan Freda

We are proud to be an LGBTQ-friendly business.

 

Thank you for your interest in my jewelry! Arn Krebs Arts specializes in custom-made mokume gane wedding rings with unique patterns and beautiful palettes of metal. 

Mokume gane is an ancient metalworking technique in which layers of precious metal are alloyed together with heat and pressure, then twisted, carved, and forged to create beautiful organic patterns. My mokume patterns are made in various combinations of yellow gold, red gold, silver, and palladium. In my many years of making mokume I’ve developed the skillset to make bands that resemble wood grain, topographical canyons, oceanic waves, and other natural formations. I take pride in the custom nature of the work and offer the widest selection of mokume patterns that you will see at any shop. 

All mokume rings are available in any size, width, profile, pattern, metal combination and finish. Select a stone from our inventory, have us find something special, or provide your own stone for setting. All rings are made individually from start to finish and so will be completely custom. Please note that all mokume patterns are unique and so will vary slightly from those pictured.

For more information and photos of mokume patterns please visit our Guide Page here: 

https://www.susanfredastudios.com/pages/about-mokume-gane

We reserve the right to refuse service at our discretion at any time.

 PRICING: Please email us for a quote. Prices vary based on ring width, size, stones, and current metal markets. Listed prices are subject to change.

STONE SOURCING

We are happy to source the stone of your choice for your ring. If you are not satisfied with the first complimentary sourced selection of stones, we will provide you with a second selection of stones for a $200 non-refundable deposit towards the payment of your ring.

SHIPPING POLICY

Please allow 3–4 days for your order to be processed. Custom orders require a production time of 6-8 weeks.

Please inform us upon ordering if you need your ring for a specific date so we can work with you to meet your needs. We offer a rush service to help. Because of the handmade and custom nature of each ring we can not give hard delivery dates without a rush fee. We do offer estimates, and usually can get very close in estimating within a week or so of delivery. Our work queue is typically full and we place orders into the line as the deposit is placed. Please inquire for info on how long your order might take.

All shipping costs are the responsibility of the buyer and include the cost of insurance. The fee for shipping is waived for US Shipping. 

*Please inquire about International Shipping Fees / Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

 

RUSH ORDERS

We can accommodate an under 3 week delivery date with a $500 rush charge. For orders delivered in 3-6 weeks we charge $300. Please inquire what our current production schedule is as rates can increase or decrease depending on availability.

 

REFUNDS AND CANCELLATIONS

 Should you be unsatisfied with your purchase we are more than willing to alter the item to your liking or we will take your perfect condition custom ring return for a 30%-50% restocking fee plus any applicable setting and customization fees. We charge a 30% restock fee on cancellations on orders placed.  If you are unsatisfied with your piece please contact us so we can work with you to make sure all alterations meet your needs before returning a piece. We are proud of the integrity of our work and have never had a dissatisfied customer.  

 

Please contact us before returning any items.

 

RING SAMPLE PROGRAM

Arn Krebs Mokume offers ring samples to help customers who would like to hold the ring and see their quality in person. We understand that purchasing a ring online is a big commitment and we would like to be able to provide you with the opportunity to view rings in person so that you are able to touch and get a feeling of what the craftsmanship and feeling of the ring is. These samples may not necessarily be the pattern, size or width that you are interested in but they will provide you with an opportunity to see the craftsmanship that goes into each ring as well as the colors and patterns of our unique rings. You can choose which ring (s) you would like to see from our available now section which is the inventory we currently have in stock. Please inquire to see if we have a sample ring that closely matches your needs.We require that you pay for shipping and insurance of the ring(s) both ways. In addition, we require you to allow us to authorize the full retail value of the sample ring(s) on your credit card. The cost of this program is $100-$300 depending on how many rings you would like to see up to 3. ($100 per ring) This fee covers shipping and insurance and is non-refundable. If you decide to proceed with your order, we will apply $75 per ring towards your order. Rings may be kept for up to 48 hours. We ask for a copy of your drivers license and your credit card info to authorize the full retail value of the rings in the event that they are not returned to us with 48 hours. Please be mindful that these rings are your responsibility while they are in your possession.   If you are interested in our Sample Ring Program, please contact us.    

 PAYMENT

For all custom work we require a half down deposit before beginning production. The remaining balance is due upon the shipment of your order. By Placing this deposit you agree to our shop policies and to the design notes as stated in your quote. Should you prefer smaller incremental payments let us know and we will work with you to set up a plan that accommodates your needs. 

All of our listings are priced based on the cost of the band and do not include the cost of stones. We are happy to find gemstones for you, or to use yours in a custom creation. We ask for a 20% finders fee on all stones valued at $500 or more. Should you prefer to provide your own stones, Arn Krebs Mokume will not be responsible for their quality. Upon receiving your stone I will assess it's quality and inform you of any risk and liability issues that I foresee if it is used.

 

Preferred payment via credit card on Shopify invoices, but we also accept PayPal, Square, and check. 

 

CREATING A CUSTOM DESIGN

DESIGNING AND SKETCHING

 If you would like us to create a one of a kind design with you that includes rough sketches or more involved options than can be chosen via our drop down menus we ask for a non refundable $200 dollar deposit. This fee is set to account for Arns time spent away from the bench and invested in your project. We thank you for choosing us and we are grateful for your continued commitment to our work! Our drawings are expressly copyrighted for explicit use by Arn Krebs only. 

For simple changes to existing designs there is no charge.

 

IN PERSON DESIGN WITH ARN


Arn is available for in person design work and consultation on Mon-Fri 10-5.

 

PATTERN


I specialize in mokume patterns and can offer a wide selection of patterning options. The pattern descriptions are meant to give a general idea of the look of the ring, but please keep in mind that every item is individually made by hand and will inevitably vary from other rings in the same pattern category. Because they are made by hand no two patterns are the same.

All mokume patterns are achieved by one of two processes; carving or forging. Guri Bori mokume requires the most involved carving, resulting in a ring that has recesses or layers that resemble topography. Other carved patterns include the wood grain pattern, the twist pattern, and the droplet patterning. Forged patterns include end grain pattern, wave pattern, flow pattern, bookmatched endgrain, as well as others.

Please note that all mokume patterns are unique and so will vary from those pictured. The images in the listings are meant to give a general idea of the look of the ring, but please keep in mind that every item is individually made by hand and will inevitably vary from other rings in the same pattern category. 

For more information and photos of mokume patterns please visit our Guide Page here: 

https://www.susanfredastudios.com/pages/about-mokume-gane

 

METAL COMBINATIONS


All of my metal is responsibly sourced. I use 14k yellow gold, 14k red gold, sterling silver, and palladium. My mokume involves any combination of these metals, as the listings will picture. I prefer using palladium over white gold, as the two are indistinguishable visually and palladium has far better wear characteristics. 

For more information and examples of metal combinations, copy the address below into your browser:
http://www.susanfredastudios.com/pages/mokume-info



FINISHES


All mokume rings are available in an etched, etched and oxidized, or satin finish. 

Etched rings containing silver can also have an oxidized finish that turns the silver a dark gray/black hue. Please note that although the oxidization treatment is stable and durable the black color of oxidized silver is a surface treatment and can be worn off or degraded by some chemicals. Your own body chemistry and lifestyle will affect the lifespan of the treatment. 

I only oxidize rings that have been etched as this provides protection from wear as the silver layers are recessed. In my experience this technique can last years and I am always happy to re oxidize your ring any time.



WIDTH


All my rings can be made in any width. I recommend that you fit a strip of paper around your finger in various widths in order to get a sense of what width suits your hand and taste. 

Please note that the mokume patterns shown in our listings will vary depending on your ring size and the width of the ring. In order to maintain the proportions of the pattern, a larger ring size would call for a wider band, and a smaller ring size would call for a thinner band.  

 

ADDITIONAL CUSTOMIZATIONS


Other available customizations include tapering, lining the interior of the ring in a layer of a single metal, and adding railings to the ring that frame the mokume pattern.

I am happy to work with you to achieve whatever other ideas you have for your custom piece. If you don’t see the characteristic you’d like pictured, do not hesitate to ask if it’s something I can do.

 

STONE SETTING


We will happily source stones for you, one of kind and specialty stones have a sourcing fee of $150. If you would like to provide us with a stone we are also happy to accept them, however setting fees will vary depending on stone quality and shape. Upon receipt of your stone we will inspect it and should we discover any potential issues with the stone we will disclose this to you before setting the stone. Stones that we deem as high risk can not be guaranteed. For stones of high value its a good idea to add them to your home owners insurance policy. 

COMMISSIONS

Commission pieces are available.

 

CUSTOM BILLETS

If you are requesting a metal combination that we do not stock we are happy to make one for you and charge a $500 fee. 

 

 

RESIZING AND REPAIR POLICY

SIZING IS AN ART

Sizing is an art and not a science.  When you place a deposit if you would like we will send out metal sizers for $75 fee with shipping paid both ways by us . Finger size fluctuates with heat and cold, salt intake etc. We ask that you wear your ring sizer over the course of a week or two to become comfortable with how the ring will fit in different conditions.  Once you are comfortable with the way the ring fits send us the sizer and we will make your ring to that size. There are no standardized ring sizers in the industry, which is a shame. This is why we ask that you send us the specific sizer that fits you. Take note- we can’t deliver a ring sizer in exactly your width and size (though we are trying to figure out how to do this in the future!) So keep in mind that if your ring is a greater width than the sizer it will be a tighter fit and if it is less width it will be looser. We ask that all sizers be returned to us and there is a $200 fee for sizers not returned.

If you have an inexpensive ring that fits you well you are welcome to send that instead. We will return it to you with your new ring. 

If you use the sizer service and your ring arrives and does not fit, we offer one complimentary resizing to correct it! Otherwise resizing bands is $150.

Re-sizing on our rings with stones are priced individually as they require removing and re-setting the stones. Sizing for rings with stones can become costly and we ask that you take care in choosing your ring size. 

We guarantee any ring that we make and offer repairs and resizing services on our work. We can’t guarantee any of our work brought to another jeweler and altered in any way after it has left our shop. 

 

WARRANTY AND CRAFTSMANSHIP

All pieces purchased from Arn Krebs Mokume is guaranteed to be high quality and of supreme craftsmanship. A note on durability and wear:
My Mokume rings are heirloom quality and will wear as well as any solid gold ring. Years of experience using solid state diffusion bonding and the use of specialized aerospace material compression blocks make my billet lamination top quality, providing a material as strong as any solid metal.

 If you have a concern please contact us about a return for assessment and repair. If after return it is determined to indeed be flawed, it will be repaired and returned without charge to you.

Items exposed to abuse or adverse environments are not guaranteed. Stones and stone settings can break when struck with hard materials such as steel or stone and in these cases they are not guaranteed. We also cannot anticipate any allergic reactions to materials used in our piece, or slight variations in texture or color or patterns due to the handmade nature of the work.

It is the customer’s responsibility to order the correct ring size. We are happy to send ring sizers and help with this. 

 

COPYRIGHT

Any ring photographs or drawings created by Arn Krebs are protected by copyright laws and shall be treated as private property.  Re-use of any of these items require explicit approval in writing by Arn before being reproduced either digitally or in life.